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Marketing to families online: How to reach and engage your customers


Don’t miss our exclusive Q&A with social media expert Clementine Hancox (LEGO, Channel Mum, We Are Social) on Thursday, 28th March at Cathedral View, SW1P

Join us for a free special event for kids’ activity organisers looking to understand how to reach new customers!

 Expect lots of tea, coffee, cake, a chance to meet and network with other family activity providers as well as a special Q&A with Clementine Hancox, social media and digital marketing expert whose campaigns have reached millions of families globally for leading family brands including LEGO and Heinz.

Clementine Hancox

Clementine, a mother of two,  also co-founded Channel Mum, the UK’s first platform for mums, creating a forum for honest stories to support mums to be published.

She is rare expert that knows how to make your business stand out from the crowd online, and has the hands-on experience and expertise required to connect with a local family audience. The Q&A will focus on the practical things you can do online to reach new customers how to engage your existing customer base effectively.  

When: Thursday 28th March, 9:30am - 11:30am

Where: Cathedral View, St Vincent's Centre, Carlisle Place, London SW1P 1NL

Price: FREE!

 What to expect:

  • Meet-up: chat to loads of other activity providers to share insights and ideas, or catch up with the Hoop team  (or both!).

  • Expert Q&A: Hear a world-class expert share their tips and experience marketing to families and get practical ideas on how to approach your digital marketing from what posts are most likely to work on social media, to how to improve conversion in your customer newsletters. As part of the Q&A, questions will opened to attendees as well.

  • Hoop Helpdesk: book in a 10 minute slot with one of the Hoop team to chat about how to get the most of your listings, new features that help you, and how you can get more exposure. (You’ll be sent the email to book a slot once you’ve confirmed you’re coming along to the event.)

  • Lots of free tea, coffee and cakes!


Hoop is the UK’s #1 place to discover and book family activities. Loved by 1,000,000+ families and relied on by over 10,000 leading activity providers nationwide, we’re your most powerful marketing tool. Sign in to Hoop for Organisers here or create your free account today.